American Apparel: Clothing Store
Despite their controversial advertising I like American Apparel. Reasonably good quality and American Made. Sounds pretty good to me!
1. sales and promo code events: coupons vary from 20-30% throughout the year and sales are towards the end of each season and discounts are up to 70%. Sign up for emails and you’ll receive your own 15% off coupon you can use for a month. For some odd reason, they don’t match online prices in stores.
2. shipping fees: shipping is free for purchases over $50. Otherwise budget shipping is $5. Free returns on online orders.
3. customer service: Assistance is available via phone and email. Representatives can help with questions, replacing defective/damaged items and price matching. Return policy for store is pretty good – return within 45 days with receipt. and you’ll get item in merchandise credit. Return policy for online purchases is ok – you can return within 45 days via mail and shipping is free but if you return online purchases to store you get merchandise credit, regardless of your original form of payment.
They’re also not listed in any of the shopping portals.