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The Container Store: Storage and Organization Store

 

The Container Store has everything a hoarder like me would love and appreciate. Maybe its because we moved into a tiny condo but as of late, I’m loving organizing and storaging. Everything looks so much nicer packed away.

 

PROS

1. sales and promo code events: Sales are offered throughout the year – Office sale, Spring sale, Travel sale and right now is the Home Sale. Free in store pick up for online purchases (use shopping portals and earn cash back or airline miles). Free Elfa design services. New email sign up discount (10% off) and registry completion discount (10% off) can only be used on full price merchandise. Registry completion discount is only offered if there has been a purchase on your registry before it expires (ie. its so much easier to get the email sign up discount).

2. shipping fees: Occasional free shipping offers but it usually requires minimum spend.

3. customer service: Assistance is available via phone, live chat and email. Representatives can help with questions, replacing defective/damaged items and applying promo codes. Return policy is pretty good – within 120 days, you can return/exchange the items with the receipt for a refund or a merchandise credit without the receipt.

CONS

Shipping fees are calculated based on purchase amounts and its kinda high for my liking. And bulky items are a pain to pick up and bring home!!! Surprisingly, they do not offer price adjustments – they will actually ask you to rebuy the items at the sale price and return with the old receipt.

 

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