Diapers.com: Online Megastore
Hands down the best online company. Ever. I buy all my baby things online and I almost always end up buying them at diapers.com (or from their expanding affiliated companies). Trust me – you’ll love them too.
1. sales and promo code events: There are always some sort of sales and promo code events at diapers.com. Formula, car seats, diapers… you name it, there have been a deal on them (except for very short list of excluded brands). With your baby registry, you earn $50 credit for every $500 purchase made from the registry and you receive a 10% completion discount promo code within 7 days of the due date. Sign up for their emails and you’ll receive promo codes (10-15% off) around major holidays.
2. shipping fees: Free for purchases over $35. Free for all registry purchases. If you order early in the day, sometimes its overnight shipping. Otherwise 2 day delivery. I love it.
3. customer service: Amazing. Every company should take lessons from diapers.com. Assistance is available via phone and email 24/7. Representatives can help with questions, replacing defective/damaged items and applying promo codes. For exchanges, returns and defective items – as long as you have the original packaging they will exchange, credit or refund within a year of your purchase date. For defective items, sometimes they will ship the new item before you even return it and minimise the inconvenience on you/your baby. Price adjustment is also a breeze. They have accepted price adjustments requests for things I bought a month ago and credited my account so I can apply it to future purchases.
I love the fact that when I refer a friend who has never shopped at diapers.com and when they use my referral code or email address at checkout, they’ll get 20% off and I get to choose between receiving a $5 credit or a $5 donation to a select charity each time my friends shop a new site. Also, when you donate gently worn baby clothes, you’ll receive diapers.com credits that you can apply to future purchases.