Neiman Marcus: Department Store
Neiman Marcus (owns Bergdorf Goodman) is my go to department store for handbags and shoes. I love classics and discounts on them are so rare that I always wait for their gift card events. Or sometimes the complete opposite – when I’m looking for a bargain, I wait for their additional discount on clearance. I love Lanvin and Roland Mouret at 80% off!!!
1. sales and promo code events: Gift card events vary from 20-30% of your purchase (February, March, April and May), first cut is usually 30% discount on handbags and shoes and 40% discount on clothing then it goes to 50-70% off, additional 25% off clearance usually happens at the end of each season, double and triple point events and InCircle bonus points events for Neiman Marcus card holders.
2. shipping fees: Free shipping and free returns.
3. customer service: Assistance is available via phone, live chat and email. Representatives can help with questions, replacing defective/damaged items and changes to orders – adding items to recent orders and retroactively applying coupons. Return policy is strict – after 2 months you get 75%, after 4 months you get 50% and you may as well as keep it after 6 months because they will give you no credit. Sale and Online clearance items must be returned within 30 days.